We want you to love your purchase from BopHaus. If you're not completely satisfied, we're here to help.
✅ Returns
You may request a return within 15 days of receiving your order.
Items must be unused, in original condition, and in their original packaging.
To initiate a return, please contact us at ygdev@bophaus.shop with your order number and reason for return.
Once approved, you will receive return instructions via email.
🔁 Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, email us with photos at support@bophaus.shop.
🚫 Non-returnable items
Custom or personalized items
Gift cards
Clearance or final sale items
📦 Return Address
BopHaus
16751 Clover Rd #1088
Noblesville, IN 46060
United States
Note: Customers are responsible for return shipping costs unless the return is due to our error.
💳 Refunds
Once your return is received and inspected, we’ll notify you by email.
If approved, your refund will be processed to your original payment method within 5–7 business days.