Looking for unique, made-to-order 3D printed home decor? Have questions about your order or want to request a custom piece?
Send us a message and we’ll get back to you within 24 hours.
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BRING STYLE TO LIFE WITH CUSTOM 3D DECOR
FAQS
Your Inquiries, Our Solutions
How can I contact customer support?
At BopHaus, we’re committed to providing a smooth and personalized experience.
If you have any questions about your order, shipping, returns, or custom product requests, feel free to contact us via email at ygdev@bophaus.shop.
Our team is available Monday through Friday, 9:00 AM to 5:00 PM (EST), and we aim to respond within 24 business hours. For urgent issues, please include your order number in the subject line so we can assist you as quickly as possible.
What are your business hours?
We operate on Eastern Standard Time (EST), and our regular business hours are:
Monday – Friday: 9:00 AM – 5:00 PM
Saturday & Sunday: Closed
Orders placed after hours or over the weekend will be processed the next business day. While we don’t offer live chat at this time, all inquiries sent to ygdev@bophaus.shop will be handled promptly during working hours.
What payment methods do you accept?
For your convenience and security, we accept a wide range of payment methods at checkout, including:
Credit & Debit Cards (Visa, MasterCard, American Express, Discover)
PayPal
Shop Pay
Apple Pay
Google Pay
Meta Pay (for Instagram/Facebook checkout)
All payments are encrypted and processed securely. If you experience any issues during checkout, don’t hesitate to contact us.
Product
Support
Business Information
Address: 16751 Clover Rd, #1088
Noblesville, Indiana, USA
Email: ygdev@bophaus.shop
Phone Support: +1 317 565 9837
Customer Service: Monday to Friday, 9:00 AM to 5:00 PM PST
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