Email: Ygdev@bophaus.shop
Currency: USD

At Bophaus, we aim to provide fast and reliable shipping for every order. Please review our shipping policy below:

Order Cut-Off & Processing Time

• Order Cut-Off Time: 5:00 PM (local time)
• Processing Time: 1–3 business days (Monday to Friday)
• Custom or made-to-order items may require additional time depending on the design.

A confirmation email with tracking details will be sent once your order has shipped.

Shipping Rates & Delivery Estimates

• Shipping costs are calculated at checkout based on your location and order weight.
• USA Delivery: Estimated 3–7 business days (Monday to Friday)
• Delivery times may vary due to location, carrier performance, or seasonal demand.

Shipping Carriers
We partner with trusted carriers such as USPS, UPS, and DHL.
Once shipped, you will receive an email with your tracking number.

Customs, Duties & Taxes (International Orders)
Customers are responsible for any applicable customs fees, duties, or import taxes. Bophaus is not liable for delays caused by customs processes.

Incorrect Addresses & Delivery Issues
Please double-check your shipping address before placing an order. Bophaus is not responsible for packages sent to incorrect or undeliverable addresses provided by the customer.

Lost or Damaged Packages
If your order arrives damaged or is lost in transit, please contact us at Ygdev@bophaus.shop within 7 days of the delivery date. We will assist you in resolving the issue with the carrier.